Author Archives: CoStateLib

Visitor Experience Attendant

Job Description

Visitor Experience Attendant: part customer service, part technology troubleshooting, part product promotion
Pay range: $15.00 per hour
Job Type: 25 hours/week
Job description:
You’re the essence of visitors’ experience at our libraries. You greet people with a smile and welcome them into our libraries. You enrich people’s lives through meaningful dialogue about our products and services. You earn trust by being knowledgeable about our products and making recommendations that connect with the customer.

Who you are:

  • You are warm and friendly, and you just like helping people.
  • You’re outgoing – you love letting people know what’s new and happening.
  • You engage well with others and are passionate about providing an exemplary customer experience.
  • You’re a team player who thinks quickly on your feet.
  • You thrive on variation.
  • You’re excited about the prospect of growing and learning in a changing environment.
  • You inspire fun in the people around you.

A position you’ll love:

  • You warmly welcome customers into our libraries and ensure a great experience and a friendly farewell.
  • You provide an amazing experience to each and every customer by helping them find the book they want or assisting them with other services.
  • You take pride in our libraries, ensuring they are tidy and the displays are refreshed and looking beautiful.
  • You enjoy great conversations, visiting with our customers about their experiences.
  • You love meeting and inspiring new people. You enjoy talking about and offering meaningful recommendations of the latest books, movies, programs, and services at the library.
  • You orchestrate the opening and closing of the library branch; when we open our doors, the branch is clean and tidy and we are ready for the day’s adventure.
  • You are a wizard at making our library customers feel welcome; you register them for a library card, help them with a fee, request a book through interlibrary loan, assist them in making copies, or walk them through their basic computer needs.
  • You are comfortable with computers; you can help our library customers with their basic computer needs, including e-mail, answering Microsoft product questions, printing from the computer, and navigating the Internet.
  • You are knowledgeable about technology throughout the library.
  • You are there to lend a hand if needed for programs and promotions.
  • You have great ideas to share with our library team.
  • You are a lifelong learner, enjoying your journey of professional development.
  • You are the person the library customer recognizes and seeks out to say hello. You are the go-to person to help library customers over the phone or in person
  • You answer phones, reserve meeting rooms for patrons, and identify collection needs based on customer comments.
  • You do the right thing. Every decision you make and action you take is an opportunity to demonstrate our collective integrity.

Do you have what it takes?

  • High school degree, college preferred
  • Computer literacy with MS Office proficiency preferred
  • Customer service experience preferred

Additional Info & Requirements
Your job will involve your being “on the move” in our libraries: You will stand, walk, crouch, stoop, squat, twist, climb, push/pull up to 50 pounds, and lift up to 25 pounds.
You will be working at both libraries in our district (in Saguache and near Crestone).
This position will remain open until filled.

To apply, please send a non-traditional, creative letter of application to librarydirector@nsclibrarydistrict.org. In it, tell us why libraries matter in a digital age. Attach a copy of your resume and your full contact information.

Agenda – February 9, 2015

Regular Meeting Agenda

Northern Saguache County Library District Board

February 9, 2015 at 9 AM

Location:  Baca Grande Library Library

  • Call to Order (Peter Anderson)
  • Approval of Agenda (Peter Anderson)
  • Assignments and Commitments Review
  • Approval of the Minutes from January 14, 2015
  • Approval of the Minutes from the Special Meeting, January 17, 2015
  • Public Input
  • Committee Reports

Budget

  • Balance Sheet (Lisa Cyriacks, Sarah Koehn Frey)
  • Budget vs Actuals (Lisa Cyriacks, Sarah Koehn Frey)
  • Approval of Check Register (Lisa Cyriacks, Sarah Koehn Frey)

 

Friends of the Libraries

  • Crestone/Baca Friends of the Library report (Thom Ontko/representative of FOL)
  • Saguache Friends of the Library report (Hillary Conroy/representative of FOL)

 

  • Other Business
  • New Board Member discussion (Peter Anderson, Sarah Koehn Frey)
  • Future Library: Where are we? Next steps? (All)
    • Structure of a Capital Campaign (Kim Smoyer)
  • Discussion of Saguache Community Pig Roast (Sarah Koehn Frey)

 

  • Director Report
  • Other Discussion (All)
  • Next Meeting Date & Time & Agenda items (Peter Anderson)
  • Public Input
  • Adjourn (Peter Anderson)

Minutes – January 14, 2015

Regular Meeting Minutes

Northern Saguache County Library District Board

January 14, 2015 at 9 AM
Location:  Saguache Public Library

Attendees: Board members Peter Anderson, Chair; Kim Smoyer, Vice-Chair; Kathy Geddes, Secretary; and Pat Miller, Treasurer. Other attendees: Lisa Cyriacks, District Bookkeeper; Burt Wadman, Architect; Sarah Koehn Frey, Library Director.

Call to Order
Anderson called the meeting to order at 9:08 AM.

Approval of Agenda
Koehn Frey made an addition to the agenda, Smoyer moved to approve the amended agenda, Geddes seconded, and the motion passed unanimously.

Welcome new board members
The new and existing board members introduced themselves to each other.

Assignments and Commitments Review

Koehn Frey reported that all assignments and commitments were completed.

Approval of the Minutes from December 11, 2014

Smoyer moved to approve the regular meeting minutes, seconded by Geddes, and the motion passed with Miller abstaining. Smoyer moved to approve the budget hearing minutes, Geddes seconded, and the motion passed with Miller abstaining.

Public Input

There was no public input.

Committee Reports

Budget

  • Balance Sheet
  • Budget vs Actuals
  • Approval of Check Register

There were no questions on the financial records.

Friends of the Libraries

  • Crestone/Baca Friends of the Library report

Wadman and Anderson stated there would be a poetry reading/book signing by Crestone resident Matthew Crowley on January 24. He is donating $5 of every book sale to the Friends of the Baca Grande Library.

  • Saguache Friends of the Library report

Koehn Frey related that the Friends of the Saguache Public Library have sent out tax letters to all members who requested them, and will be doing their annual membership drive soon.

Other Business

Election of Board Officers

Board elections were held in order to complete the Annual Administrative Resolution. 2015 Board Officers are: Peter Anderson, Chair; Kim Smoyer, Vice-Chair; Kathy Geddes, Secretary: and Pat Miller, Treasurer.

Annual Administrative Resolution

Smoyer moved to approve the Annual Administrative Resolution; Geddes seconded. The motion passed unanimously.

Schematic Design Presentation

Wadman walked the Board through the near-final Schematic Design of the possible Crestone-Baca Grande Library. The new board members were able to have many questions answered by the architect and the Board.

Audit discussion

Koehn Frey and Cyriacks recommended that the Board do a full audit for the 2014 year instead of an audit exemption. The Board agreed to contract with Blair and Associates, PC again this year.

Information regarding the special meeting January 17

Koehn Frey related that she had spent part of the week at a training with the development officer of the Montrose Library District, who volunteered to be a part of the special meeting via Skype. Koehn Frey also explained how a Capital Facilities District works, and that it might be a good way to leverage local money to get large grants. Miller added that, as always, education will be the biggest part of the capital campaign.

Discussion of Saguache Community Pig Roast

Koehn Frey queried the Board on their interest in partnering with the Friends of the Saguache Public Library to hold a pig roast fundraiser for the Saguache Public Library in August. Geddes added more detail on the fundraiser the Friends had discussed, and the Board was in general agreement that it would be a good way to show appreciation to our community and raise money for the Saguache Public Library. More discussion will happen in the months to come.

 Director Report

Koehn Frey had a brief update of the courier situation referenced in the Director’s Report.

Other Discussion

There was no other discussion.

Next Meeting Date & Time & Agenda items

The next meeting will take place Saturday, January 17 at 1 PM at the Saguache Public Library. The February meeting will take place Monday, February 9 at 9 AM at the Baca Grande Library.

Public Input

There was no public input.

Adjourn

Anderson adjourned the meeting at 11:30 AM.

Agenda – January 14, 2015

Regular Meeting Agenda

Northern Saguache County Library District Board

January 14, 2015 at 9 AM

Location:  Saguache Public Library

  • Call to Order (Peter Anderson)
  • Approval of Agenda (Peter Anderson)
  • Assignments and Commitments Review
  • Approval of the Minutes from December 11, 2014
  • Public Input
  • Committee Reports

Budget

  • Balance Sheet (Lisa Cyriacks, Sarah Koehn Frey)
  • Budget vs Actuals (Lisa Cyriacks, Sarah Koehn Frey)
  • Approval of Check Register (Lisa Cyriacks, Sarah Koehn Frey)

 

Friends of the Libraries

  • Crestone/Baca Friends of the Library report (Thom Ontko/representative of FOL)
  • Saguache Friends of the Library report (Hillary Conroy/representative of FOL)

 

  • Other Business
  • Welcome new board members (Peter Anderson)
  • Annual Administrative Resolution (Peter Anderson)
  • Audit discussion (Sarah Koehn Frey, Lisa Cyriacks)
  • Information regarding the special meeting January 17 (Sarah Koehn Frey)
  • Discussion of Saguache Community Pig Roast (Sarah Koehn Frey)
  • Election of Board Officers (Peter Anderson)

 

  • Director Report
  • Other Discussion (All)
  • Next Meeting Date & Time & Agenda items (Peter Anderson)
  • Public Input
  • Adjourn (Peter Anderson)

Agenda – March 14, 2012

Regular Meeting Agenda

Northern Saguache County Library District Board

March 14, 2012 at 9:00 AM

Location:  Baca Grande Library

  • Call to Order (Kate Vasha)
  • Approval of Agenda (Kate Vasha)
  • Approval of the Minutes from February 8, 2012 and January 28, 2012 (All)
  • Public Input
  • Committee Reports

Budget

  • Budget vs Actuals (Lisa Cyriacks, Sarah Koehn Frey)
  • Balance Sheet (Lisa Cyriacks, Sarah Koehn Frey)
  • Approval of Check Register (Sarah Koehn Frey, Kim Smoyer)

Friends of the Libraries

  • Future Planning Efforts in Crestone/Baca  (Sarah Koehn Frey or Crestone-Baca Friends)
  • Saguache Friends of the Library report (Sarah Koehn Frey or Saguache Friends)
  • Other Business
  • Information regarding the Saguache Solar Garden (Chuck Tidd)
  • Approve Personnel Policy (Kate Vasha)
  • Approve Acceptable Patron Behavior Policy (Sarah Koehn Frey)
  • Audit Exemption Update (Sarah Koehn Frey)
  • Health Insurance update (Sarah Koehn Frey)
  • Board Discussion of Property Tax Income (Kate Vasha)
  • Public Library Standards:  Facilities (Sarah Koehn Frey)
  • Director Report (Sarah Koehn Frey)
  • Other Discussion (All)
  • Next Meeting Date & Time – Agenda items (Kate Vasha)
  • Public Input
  • Adjourn (Kate Vasha)

Agenda – February 8, 2012

February 8, 2012

Regular Meeting Agenda

Northern Saguache County Library District Board

February 8, 2012 at 9:00 AM

Location:  Saguache Public Library

  • Call to Order (Kate Vasha)
  • Approval of Agenda (Kate Vasha)
  • Approval of the Minutes from January 11, 2012 (All)
  • Public Input
  • Committee Reports

Budget

  • Budget vs Actuals (Lisa Cyriacks, Sarah Koehn Frey)
  • Balance Sheet (Lisa Cyriacks, Sarah Koehn Frey)
  • Approval of Check Register (Sarah Koehn Frey, Kim Smoyer)

 

Friends of the Libraries

  • Future Planning Efforts in Crestone/Baca  (Sarah Koehn Frey or Crestone-Baca Friends)
  • Saguache Friends of the Library report (Sarah Koehn Frey or Saguache Friends)
  • Other Business
  • Presentation of Appreciation (Kate Vasha)
  • Final approval of NSCLD Mission Statement, Operating Principles, and one-year plan (Kate Vasha)
  • Approve Financial Policy wording (Sarah Koehn Frey)
  • Acceptable Patron Behavior Policy (Sarah Koehn Frey)
  • Audit Exemption Update (Sarah Koehn Frey)
  • Ratify Personnel Policy (Sarah Koehn Frey)
  • Public Library Standards:  Planning (Sarah Koehn Frey)
  • Director Report (Sarah Koehn Frey)
  • Other Discussion (All)
  • Next Meeting Date & Time – Agenda items (Kate Vasha)
  • Public Input
  • Adjourn (Kate Vasha)

Agenda – January 28, 2012

January 28, 2012

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by Sarah Koehn Frey — last modified 3:35 PM

Special Meeting Agenda

Northern Saguache County Library District Board

January 28, 2012 at 10:00 AM

Location:  Saguache Public Library

 

  • Call to Order (Kate Vasha)
  • Approval of Agenda (Kate Vasha)
  • Report on Saguache Floor Joist Project (Sarah Koehn Frey)
  • Future Planning

o   Introductions (Sarah Koehn Frey)

o   Structure of Planning Session (Laura Archuleta)

o   Mission Statement (Laura Archuleta)

o   Vision Statement (Laura Archuleta)

o   District Priorities for 2012  (Sarah Koehn Frey, Laura Archuleta)

  • Public Input
  • Adjourn (Kate Vasha)

 

***This meeting is scheduled to run from 10 AM till 4 PM.  Please bring your own lunch!

Agenda – January 11, 2012

Regular Meeting Agenda

Northern Saguache County Library District Board

January 11, 2012 at 9:00 AM

 Location:  Baca Grande Library

  • Call to Order (Kim Smoyer)
  • Approval of Agenda (Kim Smoyer)
  • Approval of the Minutes from December 14, 2011 (All)
  • Public Input
  • Committee Reports

IGA/Budget

  • Budget vs Actuals Update (Lisa Cyriacks)
  • Budget update (Lisa Cyriacks, Sarah Koehn Frey)

 

Friends of the Libraries

  • Future Planning Efforts in Crestone/Baca  (Sarah Koehn Frey or Crestone-Baca Friends)
  • Saguache Friends of the Library report (Sarah Koehn Frey or Saguache Friends)

 

Other Business

  • Article for by-laws:  anti-discrimination statement (Kim Smoyer)
  • Ratify NSCLD Access to Records Policy (Sarah Koehn Frey)
  • Annual Administrative Resolution (Kim Smoyer)
  • Board Elections (Kim Smoyer)
  • Financial policy (Kim Smoyer, Lisa Cyriacks)
  • Board Designated Reserves policy (Kim Smoyer, Lisa Cyriacks)
  • Director Report (Sarah Koehn Frey)
  • Other Discussion (All)
  • Next Meeting Date & Time – Agenda items (Kim Smoyer)
  • Public Input
  • Adjourn (Kim Smoyer)